听力原文：Hello, Mr. Jones. This is Marty White calling to let you know that we have cancelled your order for building supplies. Unfortunately, you have not paid for the last three shipments. Therefore, we see no alternative other than suspending our products and services to you. Also, if you do not pay what you owe us, we will be forced to take you to court to recover the money. We regret having to take such strong action, but we see no better way to deal with this situation.

A．Mr． Steward is honest． B．Mr． Steward looks honest． C．Mr． Steward looks dishonest． D．Mr． Steward is dishonest．

M: Urn... I'm busy myself in the business. I can't spare a little time. Who is going to meet Mr. Chen？ A．The man. B．The woman. C．The man and the woman.

Man: Hello. Yes I looked at the provision of training by employers in this country, and found that most have a 'winner-takes-all' approach to training. Despite low- levels of basic skills, companies spend most of their training budgets on their most qualified employees, particularly managers. This simply doesn't result in the quality we need. Woman: But does this really matter？ Man: Yes, because even though there have been enormous efforts to make training available to everyone, the under-development of the workforce in this country is a major factor in our poor productivity. It's also true that the time people spend being trained is below the average of the world's industrialised economies. Woman: Training is particularly bad in the fast- food industry, isn't it？ Man: Well, the industry certainly has the image of offering low-paid, Iow-prestige jobs with no future prospects. And there are jobs that don't demand a great deal of skill, for instance using the latest technology for cooking. But in fact, that image isn't entirely accurate. Not only are pay and conditions improving, but some fast- food chains are better than many other service sector employers at combining commercial success with the development of its workforce. Woman: Can you give us an example？ Man: Well, the Burger House chain gives its staff the chance to take courses in all sorts of things, not just those needed for cooking or serving. When the annual training programme is circulated, staff plan with their managers which courses to attend. They encourage people to spend as much time being trained as they think they can benefit from. In the long term, the company gains fmancially, because it creates a source of potential managers. Woman: But still, working in a fast4ood establishment is much worse than in an expensive restaurant, isn't it？ Man: In both cases, the work can resemble a production line, with the pressure limiting the chances of job satisfaction. But, expensive restaurants depend on the reputation of one or two individuals; the rest have little chance to move from low to high-skilled work. In some fast-food chains, almost half the managers have worked their way up from the kitchens. And while the type of service varies, I've seen good and bad quality in expensive restaurants and fast-food places, and that depends on training. Woman: Where will the pressure for improved training come from？ Man: In fact, it's internal. Although customers are affected by the end result of training, they also tend to be sensitive to prices. So, in fact, it's mostly people who have already worked their way up to managerial k'vels who want to help others in the same wa)'. Another advantage of course, is that training attracts job applicants, which makes recruitment easier. Woman: What recommendations did you make in your report？ Man: My main one is that the government should support training by letting companies claim tax relief. Many companies already get this for certain types of training, but the proposal w. ould particularly help unskilled workers aiming at intermediate qualifications. The government should also work with the sector skills council to improve training and working conditions in those industries where it's necessary. Woman: Do you think the government will act on your proposals？ Man: Well, I want to reintroduce the idea of people getting grants, so that they can choose training for themselves, but there were problems with this a few years ago, so the political will probably isn't there to try it again. I'm confident we'll see a review of all the vocational qualifications, though, which would remove some of the inconsistencies that are there now. And to be honest, my idea for all workers to spend a minimum time on training is unlikely to be introduced just yet. W A．the total amount of money spent on training. B．the way they allocate budgets. C．the quality of the training provided.

M: Yes, it must be three or four years. I haven't visited you since I called about my will. You helped me with that, you remember？ W: Yes, I remember. Do you want to make any changes in your will？ M: I don't think that will be necessary, but you'll tell me if it is. I left everything, you remember, to my wife, and after her death, to my son Jerry. I've about $15,000 in shares of industrial companies. These bring in, after paying tax, about ＄1,125 a year. Well, I'm earning a good salary now, and I shall get a good pension from my employers, so my wife and I can live fairly comfortably with this extra income, I want to buy some land and build a house for my son; he will need a house when he gets married. I'm thinking of building one and giving it to him. W: Your son's lucky. So you want my help buying the land and building the house. M: Yes, that's right. As soon as you've done what's necessary for buying the land, Jerry and I will see an architect. W: Have you found a plot yet？ M: Jerry was in Edinburgh last Saturday and saw a plot he likes. My wife and I went there two days ago, and we liked it, too. I'd like you to make the necessary inquiries for me. W: I'd be pleased to do that. I shall have to write to the Local Authority and inquire whether it is allowed to build a house on your piece of land. You've not allowed to build a house without permission from the Planning Authority. And sometimes the Authority decides that a house must be built of stone, and not of brick, so that it doesn't spoil the surrounding village. How long have they not met each other？ A．Half a year. B．Two years. C．Three or four years. D．More than five years.

M: Hi, Sally, this is Phil. W: Great to hear from you Phil! How have you been doing？ M: To tell you the truth, I'm very worried about our final examinations next month. For one thing, I can't sleep. W: I sympathize! I went through the same thing last year. M: That's exactly why I'm calling you. Do you have any suggestions for coping with anxiety？ You know how I hate exams! W: Well, last year the university offered a stress-management course at about this time. Have you been in contact with the student health services？ M: No, I haven't had time! W: Funny, isn't it？ Just when students need help most, we can't afford the time to get it! M: Well, perhaps I should find out more about this stress-management course. Things have got to get better! W: I suggest you call the health services tomorrow. They open at nine a. m. M: Thanks, ally. I'll let you know how it goes. W: Best of luck! And have a good night's sleep! M: That's easier said than done! (20) A．Anxiety. B．Truth. C．Sympathy. D．Time.

听力原文： Hello, my name is Tom Kim and I am a manager of Sales at the brand-new automobile dealership in Jackson. We are the first dealership in this area and our customer service is unsurpassed by any other luxury brand. To celebrate the opening of the initial automobile dealership, we are offering discounts on all models as well as competitive financing opportunities for one month. Also, every new model comes with a class-leading warranty of 80,000 kilometers over 4 years with 3 years of paid scheduled-maintenance. So please visit us and see the new model line up and experience the thrill of our brand-new premium models. What is being advertised？ A．A car dealership B．A repair shop C．A rental car agency D．A financial service

W: Yes... Oh, but do we have to？ M: Well, I think it's interesting. And I think our listeners will find it interesting, too. I mean, you didn't become a big star overnight. You struggled for many years. W: You can say that again. M: Tell us a little about it. W: Oh, yes. I think I must have worked twenty or thirty different jobs. M: Really？ W: Sure! I couldn't find work as an actress for many years, so I had to do something. You have to eat, right？ M: What kind of jobs did you have？ W: A little bit of everything: I worked as a waitress, in a department store, painting houses... I think I got fired from most of those stores. M: Oh, yeah？ Come on, tell us a few stories. W: This is so embarrassing... Well, I remember I worked for a big department store in the hats department. It was so boring. We never had any customers during the day, and that's when I worked. When I got sleepy, I used to lie down under the hat racks and take an occasional nap. M: What happened？ W: Well, one day I got caught by my boss. And I got fired on the spot. Then there was the time I decided to paint house. It turned out that I was allergic to the paint. And my body was so sore after working the first day that I could hardly get out of the bed the next day. I couldn't take the physical work. I got fired again. M: Any other war stories？ W: Well... you are not going to believe this, but I actually drove a taxi for a few days. I got hired as a cab driver. M: No! You？ W: Yes. I was desperate and thought I could make good tips. I needed the money at the time. Unfortunately, it didn't lust. M: Fired？ W: Yes. How did you guess？ On my third day, I hit a pole. No one was hurt in the accident —my passenger was fine — but it scared me to death. That was the end of my career as a driver. M: Well, Stella, thank you for sharing those details with us. It's a good thing you made it as an actress! After the commercial break, we'll talk more with Stella about her new movie that's being released in September. (20) A．When she was working in a department store. B．When she was working for a painting house. C．When she was working in a taxi company. D．When she was working as an actress in Hollywood.

W: Yes, you can. How many stamps would you like？ A: I'd like ten sixty-cent stamps and five airmail stamps, please. B: Here you arc. Ten sixty-cent stamps and five airmail stamps. A: I'd like to mail this package to Australia, how much will it be, please？ B: Airmail or surface mall？ A: Airmail, please. How long does it take？ B: It's a light package airmail would cost US ＄22 since it's going to Australia I would guess it will take about six or seven days to arrive. A: And the surface mall？ B: Sea mall would be cheaper, but it wouldn't arrive until about 5 weeks later. The rate for that is US $4.5. What's in the package？ I need to know that in order to complete this form. A: A pair of jade earrings, a gold necklace and some fashion dress for my sister who's going to get married. I packed them well, so I'm sure they won't break, but I want to insure them just in case. By the way, how much would an emergent letter to Japan be？ B: Let me check for you. A special delivery to Japan would be US ＄49. They can guarantee delivery tomorrow, is there anything else？ A: I'd like to have thirty dollars worth of stamps. I'd miller you pick out some nice commemoratives. (23) A．Because she is going to study abroad. B．Because she is going to get married. C．Because she asked him for it. D．Because Christmas is coming.

W: Yes, but he is proud of it. He says it is a part of his identity. Q: What does the conversation tell us about Mr. Lee？ (17) A．His English is still poor after ten years in America. B．He doesn't mind speaking English with an accent. C．He doesn't like the way Americans speak. D．He speaks English as if he were a native speaker.

W: Hmm... I am already using Sprint for 60 cents per minute to Japan. M: We can give you a better deal with the new plan and that one is 50 cents per minute anywhere in Asia. W: That sounds appealing. Let me think about it for a moment. What is the purpose of the talk？ A．The promotion of a telephone service. B．Making a sales plan for new products. C．A flight reservation. D．Complaining about a faulty product.

B: Hello, Brian. Fine, thanks. A: Now, Johnny, your team, Manchester United, is playing in the League Cup Final on Saturday. You hope to win the League Cup for the fourth time next Saturday. But Leeds City are a hard team to beat. What do you think of your chances？ B: Well, Brian, I' m sure we ‘ll win. Leeds is a very strong team, but we' ve never been better than we are today. A: So you're quite sure Manchester will win the Cup for the fourth time？ B: I certainly am, Brian. A: Well, I wish you the best of luck for Saturday. B: Thanks very much, Brian. A: And, by the way, happy birthday! How old are you now？ B: I' m 31 today. A: Good. How are you going to celebrate？ B: Well, I'm going to take my wife and two little girls out for dinner tonight. A: Good. And finally, tell us about the future, Johnny. What will you be doing in five years’time？ B: Well, Brian, I hope I’ll still be playing football in five years’time. But perhaps in ten years’time, when I have to retire from playing, I don’t want to leave football. I' d really like to train young footballers. I don’t know for sure, but I always want to work in football. A: Good. Well, it’s been nice talking to you, Johnny. I’ll be watching the match on Saturday. Thanks for coming to talk to us. B: Thanks, Brian. Thank you for having me. How many times has Johnny’s team won the League Cup？ A．Once. B．Twice. C．Three times. D．Four times.

MAN: Yes. Thank the university to allow me to come to talk to you all afternoon. The reason for my visit here is to outline a problem that female international visitors and students have been having in the Darlinghurst area. WOMAN: We all heard that for the last month or so, thieves have targeted the area snatching handbags and backpacks from unsuspected women. Why in the Darlinghurst area？ MAN: As you probably know. Darlinghurst is very popular with tourists for shopping and sightseeing and it's also a popular meeting meeting place for students. There are lots of cafes and coffee shops and unfortunately, we have had some thieves taking advantage of these conditions. WOMAN: Can you tell us about the thieves more specifically？ MAN: Sure. The thieves are young and fit. They grab the bag from the woman's shoulder or out of her hand when she's involved with something else, you know, deep in conversation or window-shopping, so they grab the bag and then run away very quickly. By the time the victims realize what's happened, the young man's out of sight and there's little hope of catching him. WOMAN: You mean the thieves usually attack female by themselves？ MAN: They used to. But now it seems they're becoming braver arid targeting women in groups. Age doesn't seem to matter to the thieves, it's just a matter of opportunity. They look for someone who isn't consciously protecting their bag and for a place with an easy getaway, you know, not too crowded. WOMAN: Are any of these thieves caught？ MAN: We've only had two of these bag-snatchers almost caught when the victims chased after them. Unfortunately, on both occasions, as soon as the women reached the thief, he threw the bag right at them and then escaped. WOMAN: Mr. Gray, can you give the students some suggestions to protect themselves from these brazen thieves？ MAN: Yeah. We don't encourage you to chase these thieves because we don't want to see anyone get hurt. So, what can you do？ Well, unfortunately, not much but we are asking that you be aware of this danger. If possible, hang onto your bags carefully and never leave your bags on the ground at one of the many cafes when you have a coffee or a meal and don't leave it on a chair or table-top even if you think it is in your sight. We also caution you about carrying anything too valuable in your bags. It seems like the thieves arc not only after cash. They've been using credit cards illegally on the Internet m purchase goods or access pornographic sites. So it is vital that you keep your credit card details and report to the police if it is stolen. Questions: 19.What is the problem that Mr. Gray describes to the students？ 20.Why is it difficult to chase the thieves？ 21.How many thieves have the police caught？ 22.Which of the following does Mr. Gray suggest the students to do？ (39) A．Women being robbed. B．Thieves stealing bags from international tourists. C．Darlinghurst residents being robbed. D．Burglaries happening in Darlinghurst.

M: Not many I know. But I am not sure yet which one to choose. W: You seem to have doubts about the State University. But its biology department has good facilities all the biology majors want. M: Yeah. They aim have internship for seniors. But a friend told me that for the first two years some lectures had a hundred and fifty students. You probably wouldn't get to know any of your teachers. W: Well, you might actually because those classes also have small discussion sections twice a week which have no more than twenty students. M: I know. But I've heard they were usually taught by graduate students. At White Stone College all classes are taught by professors. W: What about studying？ Do you prefer a small town like White Stone or a bigger place like the state capital？ M: That doesn't matter to me. What I do care about is getting individual attention from the faculty and making friends. W: Look, I've known you for four years now, and you seem to be a pretty out-going person. I don't think yon'Il have any trouble making friends at State University. It sounds to me like you are leaning toward White Stone though. M: I am. The only problem is that the white Stone's tuition fee is really high and I'm not sure I can afford it. W: You could still apply for a student loan or sign up for a work-study program. M: yeah, I think I'll look into that. Why did the man go to see the woman？ A．To apply for a student loan. B．To discuss a decision he has to make. C．To ask for a letter of recommendation. D．To find out which colleges accepted him.

W: Well, the business trip was successful but the train arrived four hours late and I didn't go to bed until four o'clock. Q: Which of the following statements is not true？ (3) A．His train was delayed. B．The man's business trip was successful. C．His journey back form. Scotland took him four hours. D．He had little sleep last night.

M: Well, the 1992 Maastricht Treaty proposed a single currency between the European Union. The participating countries decided on the name "Euro' at a summit in Madrid in 1995 and the currency was launched on January 1, 1999. W: What is it worth？ M: When the Euro was launched in 1999, one Euro was worth 1.17 US dollars or 71 British pence. However, the weakness of the Euro zone economies compared with that of the United States, combined with the inexperience of the European Central Bank in dealing with the international markets, has meant that since its launch the value of the Euro had declined significantly. In December 2001, one Euro was worth little more than 89 cents or 63 pennies, a 20 percent drop on its initial value. W: Do you think it will affect the daily life of ordinary people？ M: I suppose so. For example, one of the major headaches for participating countries has been the con version of public telephones, vending machines, and shopping trolleys to accept Euro coins. Al though a conversion process has been in full swing since before 1999, there are reports that some countries are not ready for the Euro. W: So what does it look like？ M: There are seven notes designed by the Austrian artist Robert Kalina. The designs show the "seven ages" of European development, with windows and gateways on the front, and bridges on the back. In addition, there are eight coins designed by the Belgian artist Luc Luycx. All Euro coins are round, but have differences in composition, weight, thickness, and milling to ensure that the blind can easily distinguish between them. On the front there is a European design, common to all coins, and on the back a "national" design from the central bank of issue. Despite the "national identities'', all coins can be spent throughout the Euro zone regardless of their origin. (36) A．1992 B．1995 C．1999 D．2001

M: Well, there are three rooms and a bath. Why is the woman calling？ A．She needs more information about the apartment. B．She wants the man to give her some good advice. C．She wants to buy an apartment with three rooms. D．She wants to live in the apartment.

W: Dr. Walker just sent them to the lab this morning, so the earliest they could be back is tomorrow. Q: What does the woman mean？ (19) A．The results might be ready tomorrow. B．The man needs another blood test tomorrow. C．The blood is being tested now in the lab. D．The doctor will be back tomorrow.

听力原文： Hello, I was once a hostess. Now I am on my first bus trip and I’m quite surprised at the services offered during the trip. Included are meals on the way. Rest rooms and public-address announcements. Just now. I introduced myself to the hostess on the bus, and we told each other about experience on air and ground travel. At lunch time, she gave out menus offering a choice of sandwiches. As she started filling orders, she found that there weren’t enough egg-salad sandwiches. She quickly went to whisper to the driver, The bus soon stopped. The stopped. The hostess ran to another bus that was all the time following ours and she soon returned with a box of egg-salad sandwiches. As she passed my seat, she asked.” Could you do that on a plane？” According to this passage, what kind of vehicle did the speaker always ride in the past？ A．By bus. B．By air. C．By train.

听力原文： (A =Alice T=Tony) A Sinwell & Co. Good morning. T Hello, Alice？ A Oh, hello Tony. T I’m glad I caught you. Listen, I’m at the airport, and I’ve just realized I’ve left my diary in the office. You can’t see it anywhere, can you？ A Hang on. Here it is. T Oh, great. Now can you have a look at tomorrow？ I’ve got an appointment at nine thirty at the airport. But what’s the name of the woman I’m seeing？ A It’s Ms. Chen. Chen Hong. T That’s it. It had gone right out of my head. Is that C-H-E-N H-O-N-G？ A That’s right. T And what’s her position in the company, exactly？ A She’s their new Research Director. T That’s it. Right. Then in the afternoon, I’m meeting Mr. Johnson at 2.30. but I can’t remember whether we agreed to meet at his company or the hotel. A Well, there’s nothing here about the hotel. T Right, then it must be at his company. Sorry, Alice, I’ll have to go. My plane’s boarding. A Ok, Tony. Oh, before you go. Don’t forget on Wednesday you’ll need to confirm your flight to Shanghai. T Thanks. I’ll make a note of it. I’ll call you first thing in the morning. A Bye. &8226;Look at the form. below. &8226;You will hear a man checking details of his appointments AMERICAN BUSINESS TRIP: Mon 4/5-Wed 6/5 Appointments 9.30 Meeting at (9) ______ with Ms. Chen Hong. She's their new (10) ______ . 14.30 Meet Mr. Johnson at (11) ______ to discuss new products. Don't forget Call office tomorrow. (12)______ to Shanghai on Wednesday.

W: I know he is stubborn. What do we know about Mr. Stevens？ A．He doesn't want to identify the decision. B．He doesn't want to accept the decision. C．He doesn't want to recognize the decision. D．He doesn't want to be involved in the decision.

M: Yes, I was driving home from work. It was about 5:15, and there was a blue car in front of me. We were both driving along Harbor Road when a small white Ford suddenly shot out of a side road. It shot right in front of the blue car. The driver tried to stop, but it was impossible. He ran into the white Ford. W: I see. Now, how fast was the car in front of you going when the accident happened？ M: The blue car？ 30 miles an hour. Certainly no more than that. W: And the white Ford shot out without any warning？ M: Yes, that's right. W: Then, how can you be sure the blue car was only doing 30？ M: Because I was only doing 30, and the blue car wasn't going any faster than I was. W: Are you sure of that？ M: Yes, I am. I'm positive. W: How can you be so positive, Mr. Atkins？ Were you looking at your speedometer when the accident happened？ M: Of course not. I was looking at the road ahead. That's how I managed to see the accident! W: Well, if you weren't looking at your speedometer, how can you possibly be sure how fast you were going？ M: Because I never go faster than 30 on that road. (20) A．Defendant and lawyer. B．Lawyer and witness. C．Witness and judge. D．Witness and defendant.

A．He’s going through an operation． B．He’s getting sick． C．He’s had an accident． D．He looks good today．

A C．

W: Oh, Tom. It's my landlady again. M: You're always in trouble. What is it this time？ W: You see, she left a note for me. Just read it. M: Well, did you leave the front door open？ W: I honestly don't remember. I got back late from a party. Anyway, what does it matter？ It's all complaints in that house: first noise, then bathroom. M: Well, in that case, why don't you look around for another place？ W: I've already started. I looked in the paper this morning, plenty of advertisements as usual, but must of the places are too far from school. M: Look, why don't you come and share with us？ W: But surely there are four of you in the flat already, aren't there？ M: Yes, but, you know, Jane is leaving at the end of the month. She's got a job down south. There will be a spare room. It's rather small, but you can sleep there for the moment till you find a nice one. W: That's a good idea. How many rooms do you have？ M: We have four bedrooms and a big living room. W: What are the arrangements？ M: Oh, we share all expenses, of course, rent, light, and heating. W: What about ford？ M: Oh, we each buy our own. It works out fine that way. And you can do any thing you like in your own room, but there is one thing... W: what's that？ M: Don't leave the front door open. Strange people may wander in. W: All right. I promise that won't happen again. By the way, when is Jane leaving？ M: Let me see... yes, this time next week. W: Today is the 22nd, Tuesday, so she's leaving on the 29th. Well, I will move in one day after she leaves. M: Yes, no problem. We will get ready by then. W: Thanks a lot. M: You're welcome. (27) A．Her difficulties at her house. B．Finding a place to live. C．The parties she went to. D．Her friend's house.